While online video calls and conferences were popular before 2020, the global pandemic that broke out last year has led to many more people using digital tools to communicate. You’ve probably had to become quite used to this kind of technology in recent months.
However, it’s a good idea to understand some of the most common mistakes people make when communicating this way, so you can avoid them and stop any issues from arising.
Not Testing Equipment Before Chats
An issue many people have is that their video conferencing call won’t connect, or it cuts out part of the way through because there’s an issue with the tech. This happens a lot, but you can minimize the risk if you take the time to test all your equipment before the call.
This testing should include not only the meeting software but also your internet connection and your computer’s audio and video components. There’s no point having a chat with someone online, after all, if they can’t see or hear you! If you find your internet is running slowly and causing meeting software or other programs to falter, it’s best to close as many tabs and programs as possible before you log in for your digital meeting.
It pays to restart your computer, too, as this can iron out many little glitches that pop up. Plus, it’s also helpful to check the lighting situation in the room you’ll be chatting in, as you need enough illumination that the other people can see you okay and don’t have to squint. Also, think about how much glare will be on your computer screen. If there’s too much light coming in for you to see well, that’s a problem. You don’t want other attendees to think you’re frowning at them or not paying attention because you simply can’t see correctly!
Not Ensuring Tech is Secure
Another mistake consumers make is not ensuring their tech is secure enough. There’s nothing worse than being on an important call and having it “bombed” by hackers who have broken into your network somehow. Plus, keep in mind that every piece of software you use can open you up to more cybercriminal attacks if you don’t take care, as they give hackers other programs to try to exploit for access.
To secure all your tech, install quality max security antivirus software that covers not just viruses but also spyware, ransomware, spam, and other malware. It’s also helpful to use the firewall likely already pre-installed on your computer by the manufacturer. Make sure this software has been activated, though, so it can do its job.
You also need to password protect your devices, including your modem, so hackers can’t break in via the internet. Choose quality codes for all the programs you log into online, too, including the chat tech tool(s) you use. Keep all software, including operating systems, browsers, security applications, games, apps, plugins, etc., updated at all times, too, to ensure hackers can’t break in via gaps in older versions.
Not Cleaning Up Surrounding Spaces
Although you might be focused purely on what you’re going to say during an online meeting and what the other participants will share, don’t forget that being a video call, people can see what’s around you. Give yourself the best chance of making the right impression by cleaning up the surrounding spaces before you log into a call.
Tidy up paperwork, books, and other materials that might be seen on screen as you talk, and take down any offensive artworks or other items that offend people on the call.
Not Dressing or Grooming Professionally Enough
Similarly, even though you won’t be meeting with people in person, this doesn’t mean you get a free pass regarding your clothing and grooming choices. Put care into how you look so you don’t come across as unprofessional. Remember, it’s wise to have proper attire on your lower half, as well as your top. People may not see the bottom of your body for most of the call, but you never know when you’re going to have to jump up to get a document or attend to something else.
These are just some of the critical mistakes to be aware of and avoid on your next video conferencing meeting. Also, be sure to eliminate distractions, such as email alerts and phone sounds before the chat, and arrive on time for every conversation. Don’t do all the talking during the conversation, either. It’s vital to listen and let other people contribute. Do everything you can to plan for a successful chat, and it’s much more likely to get you the results you’re after afterward.