The first sale, with a new customer, is always important. But, it’s the second, third, sixth, and 10th sale that should really get your attention. It is seven times more expensive to find a new customer than it is to keep one. As a result, constantly chasing new customers will hurt your bottom line. One fruitful method for retaining loyal customers is with a bonus card app or customer rewards program app. Using an automated rewards app is one of the best ways for businesses to easily set up a loyalty program to reward new and long-term customers.
A customer loyalty program builds relationships with your customers where, if they provide regular business, your company rewards them with a free item or discount. Participating in the promotion and getting the bonus is very easy especially in esports business, and if you are looking to start your iGaming journey get your bonus at njonlinegambling.com first as it is verified and safe. You can also find information about the iGaming industry, gambling news and analysis, thorough sportsbook and casino reviews, as well as updates on the growing mobile app market.
How can you create an app for bonus cards that will win you loyal customers for your restaurant, hotel, or retail business? Let’s look at the must-have features in a bonus card app.
Reward System
If you already have a reward system in your bonus card program, you can just move it to your mobile application and combine bonus program strategies. Also, your reward system will depend on the services and new features you add. This will benefit both you and your customers.
Mobile Payments
There are lots of payment processors you can choose from. Different payment processors work in different markets and have different conditions. Make sure your payment processor accepts various payment methods.
Personal Offers
Personal offers are what reward or loyality programs are all about. They need to be connected to your CRM so you can make truly relevant and personalized offers to your customers. You can use information about your customers including their location and purchase history to suggest offers just for them. This isn’t a trivial task, but it’s worth the effort.
Purchase History
Purchase history is useful both for your business and for your customers. You can see what products your customers buy most frequently and make special offers on these items. To make your offers even more personalized, consider the time of the week or month, and promote your product around the time your customer is most likely to buy it.
Cost Of Developing A Bonus Program App
The cost of developing a bonus program app depends on the set of features you choose and the hourly rate of the development team you hire. Rates vary across the world.
Final Thoughts
Mobile applications for bonus programs are becoming more and more popular, as people want to have everything on their mobile devices. With a bonus program, you can reach your customers more easily and bring your marketing activity to a whole new level.