Warner Bros. Suspends Game Sales of Batman Arkham Knight on PC!

Batman Arkham Knight for PC has had anything but a smooth launch on PC. There have been many performance issues that users have complained about and the game was capped at 30 FPS on PC! We even showed you how to edit the game files to remove the 30 FPS famerate limit. Because of all the complaints Warner Bros. has announced that they are suspending any and all sales of the PC version of the game until the issues can be fixed.

Batman Arkham Knight

The company released this statement on their blog:

Dear Batman: Arkham Knight PC owners,

We want to apologise to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

I cannot remember the last time a AAA title like this had such a bad launch. I think the thing that we don’t realize is that the PC version of this game was shopped out to an ‘external PC development partner’. Rocksteady who is responsible for the game stated this:

We’re aware that some users are reporting performance issues with the PC version of Batman: Arkham Knight.

This is something that Rocksteady takes very seriously. We are working closely with our external PC development partner to make sure these issues get resolved as quickly as possible.

We’ll update this thread when we’ve got more info to share.

The Studio that was responsible for the PC version is Iron Galaxy Studios. This studio has primarily developed for the last generation of consoles and iOS. This is the studio that worked on Destiny for the PS3, the PS Vita version of Borderlands 2 and helped out in the development of Batman: Arkham Origins, which also had a rocky launch.

It is quite sad that the PC version of a AAA title did not get as much attention as the console version and sadly we see this happen a lot.

Source: TweakTown | News Archive

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